W88 Prime Wear Privacy Policy

Last Updated: 04/29/2026

1. Who We Are

W88 Prime Wear (“we,” “us,” “our”) operates the website w88primewear.com and offers custom apparel services, artwork digitization, and retail products.

2. Data We Collect

Personal Data You Provide

Contact & Quote Forms: First name, last name, email, phone number, message, and uploaded files.

Account & Checkout: Name, billing and shipping addresses, payment details (processed via Stripe), and order history.

Service Orders: Design files, artwork specifications, color preferences, garment choices, and any custom instructions you provide.

Automatically Collected Data

IP address, device and browser information, pages visited, session data, and cookies via analytics tools.

3. How We Use Your Information

We process your data to:

  • Fulfill product orders and deliver services
  • Process custom service requests and send quotes
  • Send order confirmations and tracking info via WP Mail SMTP
  • Send marketing communications only with your consent
  • Improve site performance and detect fraud
  • Secure our platform and prevent unauthorized access
  • Store and manage your design files and custom artwork

4. Legal Basis for Processing (GDPR)

Consent: For form submissions and marketing communications.

Contract Performance: Fulfilling your orders or custom service requests.

Legitimate Interests: Enhancing site security, preventing fraud, and improving our services.

5. Sharing Your Data

We do not sell your personal data. We share information only when necessary with:

Stripe: For secure payment processing (credit cards, debit cards, PayPal).

WooCommerce Hosting Provider: For transaction fulfillment and order management.

Make.com / Google Sheets via Webhook: For form logging and data organization.

Download Monitor: For secure storage and delivery of completed design files and digitized artwork.

All third-party services are GDPR-compliant, and we ensure data is processed only as needed for your order.

6. Cookies & Tracking

Essential Cookies: Set for logging in, shopping cart, and form submissions.

Optional Cookies: May be used for analytics (Google Analytics) or marketing with your consent.

You can manage cookie preferences via the cookie banner or your browser settings.

7. File Uploads & Data Retention

Where Files Are Stored

Uploaded design files and artwork are stored in secured folders outside the public website. Only you and our team can access them during production.

Final digitized or completed files are stored in /wp-content/uploads/completed-digitization/ and are accessible via Download Monitor only after payment is confirmed.

How Long We Keep Your Data

Personal data and files are retained for up to 60 days after order completion to ensure proper file handoff and customer access. After 60 days, files are deleted or anonymized unless you request an extension.

Custom service files (design files, artwork, specifications) follow the same 60-day retention, allowing adequate time for revisions, reprints, or future reference.

Your Access

You can download your completed files at any time while they’re stored. If you need files after 60 days, contact us and we can extend access or archive them.

8. Your Rights

If you are an EU or California resident, you have the right to:

  • Access your data
  • Request corrections or deletions
  • Withdraw consent for marketing
  • Receive a copy of your data in portable format
  • Object to processing or limit how your data is used
  • Lodge a complaint with your local privacy authority

To exercise any of these rights, email contact@w88primewear.com or use our data request page.

9. Security Measures

HTTPS/SSL Encryption: All site traffic is encrypted to protect your information during transmission.

File Storage: Uploaded files are stored securely outside the public website root and accessible only after authentication.

Regular Backups: Scheduled backups protect against data loss.

Security Scans: Regular scans detect and prevent unauthorized access.

10. Children’s Data

We do not knowingly collect data from children under 16. If you believe we have collected data from a child in error, please contact us immediately so we can delete it.

11. International Transfers

We may transfer data to third-party services located outside your region (for example, Stripe may process payments in other countries). We ensure all recipients maintain GDPR and relevant data protection compliance.

12. Payment Methods

We accept the following secure payment methods:

Credit Cards: Visa, Mastercard, American Express

Debit Cards: All major debit card networks

PayPal: Secure PayPal transactions

All payments are processed through Stripe, a PCI-compliant payment processor. We never store your full card details on our servers.

13. Updates to This Policy

We may update this policy to reflect changes in law, our practices, or technology. The “Last Updated” date at the top will be changed when updates occur.

We recommend reviewing this policy periodically to stay informed about how we protect your data.

14. Contact Us

Data Controller: W88 Prime Wear LLC

Email: contact@w88primewear.com

Phone: 1(617)297-6366

Instagram: @w88primewear

Questions about this policy or your data? We’re here to help.

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