At W88 Prime Wear, we work with garment brands and models that are well known in the screen printing and embroidery industry because they deliver consistent, reliable results. These garments hold up better during production, respond well to inks and stitching, and maintain their shape and durability after customization. Using trusted materials allows us to reduce production risks, achieve cleaner finishes, and provide a higher-quality final product. While brand preference can vary, our recommendations are always based on experience, performance, and long-term wear.

Yes. We understand that some customers have specific brand or style preferences. If you would like to use a different brand or model, you can contact W88 Prime Wear directly to discuss available options. We will review the garment type, fabric, and intended application to confirm whether it is suitable for your project. Recommendations will always be provided to help ensure the best possible outcome. If a customer chooses to proceed against professional recommendations and does not provide examples of past successful results, W88 Prime Wear cannot guarantee the final appearance.

When a customer selects a garment or material that is not recommended for a specific logo, design, or application, and chooses to move forward despite our guidance, refunds or reprints are not available if the final result does not meet expectations. Our goal is always to guide customers toward the best solution, but production limitations can vary depending on fabric type, color, texture, and construction. Clear communication before production helps prevent issues and ensures realistic expectations.

Customers may supply their own garments; however, W88 Prime Wear does not provide replacements for garments supplied by the customer in the event of loss, damage, or production issues. When we source garments, we typically order extras to account for unforeseen issues during production. Customer-supplied garments are often provided in exact quantities, which limits replacement options. For this reason, we strongly recommend supplying extra pieces whenever possible. While our error rate is extremely low, production involves machinery and handling, and rare issues can occur.

Yes. Fabric composition, color, texture, and stretch can affect how inks, thread, and heat-applied materials perform. Color matching may vary slightly between screens, threads, inks, and garment batches. Certain fabrics may also react differently during printing or embroidery, which can impact sharpness, opacity, or alignment. We always take these factors into account and communicate any limitations in advance to help ensure the best possible result.

We encourage customers to reach out with any questions before production begins. Our team is always available to review garment options, discuss material suitability, and clarify expectations. Clear communication helps ensure smooth production and results you can feel confident about.