Shipping Policy
Free Shipping Policy
- Eligibility: Available for orders totaling $75 or more (before taxes and discounts).
- Exclusions: Applies to standard shipping within the U.S. only. Expedited shipping options are not eligible.
- Product Types: Covers all products except services.
- Processing Times: Orders will follow standard processing times of 5-7 business days.
- Modifications: If an order drops below $75 due to changes or cancellations, the free shipping offer will no longer apply.
Next Day Delivery Policy
1. Eligibility
- In-Stock Products: Next Day Delivery is available for items with high sales volume (25+ pieces per day).
- Customization Methods: Products made using sublimation or DTF (Direct to Film) techniques qualify for next day delivery.
- Screen Printing Exception: Orders requesting screen printing under 12 pieces can be fulfilled for next day delivery with an additional surcharge.
2. Order Cut-Off Time
- All orders must be processed by 3:00 PM (GMT-4 / UTC-4) to qualify for next day delivery. Orders placed after this time will be processed the following business day.
3. Shipping Fees
- Standard Next Day Delivery: A flat rate fee applies, depending on the product size and weight.
- Screen Printing Fee: For small batch screen printing (less than 12 pieces), a rush fee will be added to the next day delivery charge.
4. Processing & Delivery Times
- Orders qualifying for Next Day Delivery will be shipped and delivered within 24 hours of processing.
- Custom orders requiring additional artwork adjustments or design work may not qualify.
5. Refunds & Cancellations
- Next Day Delivery fees are non-refundable unless the order is delayed due to a processing error on our part.
- Orders cannot be canceled or modified after 3:00 PM on the day of processing.
6. Contact & Support
- For any questions or assistance, contact our support team at: contact@w88primewear.com