Shipping Policy

Free Shipping Policy

  • Eligibility: Available for orders totaling $75 or more (before taxes and discounts).

  • Exclusions: Applies to standard shipping within the U.S. only. Expedited shipping options are not eligible.

  • Product Types: Covers all products except services.

  • Processing Times: Orders will follow standard processing times of 5-7 business days.

  • Modifications: If an order drops below $75 due to changes or cancellations, the free shipping offer will no longer apply.

Next Day Delivery Policy

1. Eligibility

  • In-Stock Products: Next Day Delivery is available for items with high sales volume (25+ pieces per day).

  • Customization Methods: Products made using sublimation or DTF (Direct to Film) techniques qualify for next day delivery.

  • Screen Printing Exception: Orders requesting screen printing under 12 pieces can be fulfilled for next day delivery with an additional surcharge.

2. Order Cut-Off Time

  • All orders must be processed by 3:00 PM (GMT-4 / UTC-4) to qualify for next day delivery. Orders placed after this time will be processed the following business day.

3. Shipping Fees

  • Standard Next Day Delivery: A flat rate fee applies, depending on the product size and weight.

  • Screen Printing Fee: For small batch screen printing (less than 12 pieces), a rush fee will be added to the next day delivery charge.

4. Processing & Delivery Times

  • Orders qualifying for Next Day Delivery will be shipped and delivered within 24 hours of processing.

  • Custom orders requiring additional artwork adjustments or design work may not qualify.

5. Refunds & Cancellations

  • Next Day Delivery fees are non-refundable unless the order is delayed due to a processing error on our part.

  • Orders cannot be canceled or modified after 3:00 PM on the day of processing.

6. Contact & Support

Attention:

To ensure the best quality in your project, we ask that when uploading images, you ensure that they have a resolution of at least 300-DPI. This will help us produce results with high clarity and precision. Thank you for your understanding!