W88 Prime Wear Logo
Screen Printing Policy
Embroidery Policy
Mugs Policy
Engraving Policy
Heat Transfer Policy
Signs / Decals Policy
Offers / Discounts Policy
Shipping Policy

General Policy - W88 Prime Wear

Welcome to W88 Prime Wear!

To ensure a smooth and satisfying experience, we provide essential information about our sales, returns, refunds, payment methods, and delivery timelines. Below is an overview, with links available to detailed policies for each product and service category.

1. Custom Orders

We offer a wide range of custom products, including T-shirts, jackets, caps, leather keychains, patches, and mugs. Each order is tailor-made, reflecting your style and preferences. Production begins once the order and payment are confirmed, ensuring special attention to every detail.

  • Production Time: Due to the personalized nature of our products, production time varies from 5 to 14 business days. Items like embroidery and laser engraving may require additional time.

2. Return and Refund Policy

We understand that adjustments may occasionally be needed. Our return policy covers items with manufacturing defects or errors in customizations that differ from the approved order.

  • Return Eligibility: Custom products with manufacturing errors are eligible for returns and exchanges within 7 days of receipt.
  • Refunds: If a return is approved, we issue refunds or store credits, as agreed with the customer.

See our Return and Refund Policy for more details.

3. Payment Policy

For security and convenience, we accept various payment methods, including credit cards, bank transfers, and digital payments. All payments are processed through secure and trusted platforms.

  • Payment Methods: Credit and debit cards, bank transfers, and online payments via certified partners.
  • Payment Confirmation: Orders are initiated upon payment confirmation.

See our Payment Policy for more details.

4. Delivery Policy

We offer shipping throughout the United States, with both standard and express delivery options. Once your order is completed and dispatched, you’ll receive a tracking code.

  • Delivery Times: Standard shipping may take between 5 to 10 business days. The total time depends on production time and chosen delivery method.
  • Tracking: All orders include detailed tracking for monitoring.

For further information, refer to our Delivery Policy.

5. Privacy Policy

We value your privacy and take strict measures to protect your personal information. Collected data is used solely to process orders and enhance our services.

  • Data Usage: Personal information is safeguarded and used only to ensure service quality.

Learn more in our Privacy Policy.

6. Customer Support

Our team is available to assist you at each stage of your order. Reach out via the provided channels for personalized support.

Note: By placing an order, you agree to the policies outlined in this document. W88 Prime Wear reserves the right to modify these policies at any time to ensure the best customer service experience.